Hotlines exist to allow members of the public to report illegal content anonymously. Helplines can increasingly be accessed via a variety of means - telephone, email, web forms, Skype, and online chat services. Helplines provide information, advice and assistance to children, youth and parents on how to deal with harmful content, harmful contact (such as grooming) and harmful conduct such as (cyberbullying or sexting). Read the latest news on awareness raising here. They run campaigns to empower children, young people, parents, carers and teachers with the skills, knowledge and strategies to stay safe online and take advantage of the opportunities that internet and mobile technology provides. 
National awareness centres focus on raising awareness and understanding of safer internet issues and emerging trends.Insafe and INHOPE work together through a network of Safer Internet Centres (SICs) across Europe – typically comprising an awareness centre, helpline, hotline and youth panel.
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